I have suffered a bereavement this weekend. For years, I have been receiving e-mails from Donna at my bank. I realised that she was probably sending out vast numbers of e-mails to people she didn’t really know. But she did give me the sense that I was dealing with a real person at the bank. It was reassuring to know that there was a human hand at work somewhere.
But, over the weekend, I found she had moved jobs and I was getting her e-mails from a new location. I tried to reply and discover what was happening but that e-mail was undeliverable. I checked out her e-mail address and, with a screen reader, listened to each letter with care. Imagine my chagrin and burst bubble on learning that she’d always been Do not reply. Just shows what misunderstandings adaptive technology can create!
My last on-line cooking demo this year is at 1030 on Monday 13 December. You can sign up here:
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If you would like a free copy of a simple and accessible Christmas recipe booklet with links to video demonstrations (about 20 pages), just drop me a line at email@example.com.