Accessible communications.


If you need some tips about making information easy for anyone, try this little handbook I put together:


One colleague sent me this feedback this week:

“I’m a carer for my dad who has advanced Parkinson’s disease and dementia and the following points especially hit home with me:-

1/ ‘a person may be one of the over 2 million people who need others to have more patience in listening to their speech which is less fluent due to a speech impairment, a stroke’.

My dad now has a severe speech and cognitive impairment and we really have to listen very carefully and try to interpret what he is trying to say, more so now than ever, he often can’t think what he needs to say either.

2/ Talk to the disabled person, not the support person.

This is so true, when we take dad out people often talk to us instead of him which is also frustrating.”


I completely recognise that frustration: I was at a hospital just recently and the person controlling entry and Covid safety measures just couldn’t manage to speak to me.  It was rather as if my white cane had become magical: I was invisible, incapable of either hearing or speech.  Those who know me will understand how it became an utterly humiliating and embarrassing  experience for that wretched person – thank goodness her manager saved her!


The handbook is short, straightforward and free for anyone to use so please share it around.  And it helps with Equality Act compliance too.








Free accessible communications for International Day of Disabled People. #Aday4all

What do you think?

  • Want your information and communications to reach people that others don’t?
  • Want practical help to navigate through ‘reasonable adjustments’ and ‘alternate formats’?
  • Want free help so your whole team can easily comply with the law and do a better job?

To mark the International Day on 3 December, please download and share our straightforward guide to “accessible communications”.  It is short and to the point at just seven pages.  Whether you are a one-man-band or have a team of communications designers, there’s tips and ideas for everyone.

There’s just no point putting time and effort in to communications that miss the mark and exclude lots of people – a few simple changes can make all the difference.

The Guide is free – but please just accredit Disability Dynamics and link to our website at

Go on – it doesn’t cost anything to have a look and download!

Penny Melville-Brown

Disability Dynamics ltd

Helping disabled people to work since 2000

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